Using CowTinker to join a class

***If you are using Safari as your browser, read this note first.***

Step 1. Know your password

Knowing your CowTinker password is the key to being able to access your Circle Yoga classes. If you had an account in our old system, please follow this link to set your password in the new system. If you are new to Circle Yoga and CowTinker, please create a new account. If you have trouble setting or resetting your password, contact us.

Step 2. Purchase classes

Registered students may choose 2, 4, or 6 livestream classes (via Zoom) per week, and fees are prorated based on when you sign up. Registered students also have full access to our on-demand video libraryFollow this link to purchase a registration, 3 for $33 offer for new students, 4 Class Pass, or drop-in class. Learn more about fees and registration.

Step 3. Select your classes

Visit the class schedule page to sign up for classes. If you are ready to join a class now, click on the small green camera icon (see arrow #3 below) next to the class you want. This takes you right into class.

To sign up for a class in advance, click on the RESERVE button (see arrow #1 below). This will add your name to the roster, and you will receive a confirmation email with a link to use to join your class. You will also receive a reminder email about 30 minutes before class begins. Even if you sign up in advance, you can always access your class by clicking on the green camera icon on the schedule page. You don't need to keep up with an email link!

 

CT Schedule Sample

Step 4. Log in for your class

When it's about time for class to start, from the class schedule page, click on the green camera icon (see arrow #3 above) that appears next to the class you want to take. If you reserved your class in advance, you can choose to follow the link from your email confirmation or click on the green camera icon. If you are not already logged in, CowTinker will prompt you to log in at the point.

Step 5. Get ready for class

At about 7 minutes before the scheduled class time, the Zoom meeting will begin. You may need to refresh your screen. All browsers have a refresh button—it usually looks like a circular arrow. If you don’t see the icon to refresh, use these keyboard shortcuts:

  • on a PC, press “F” and “5”
  • on a Mac, press “Command” and “R”

Important tips for using CowTinker

Check your browser
We highly recommend that you use a browser other than Safari. There are known issues with Zoom video integration in the Safari browser, so you may encounter problems if you are using Safari. The engineers at Zoom will have to correct a bug on their end before Safari can be used reliably with CowTinker. Other browsers like Firefox, Chrome, Edge, or Internet Explorer work well. If you need help, contact us.

Use your classes when it’s convenient
CowTinker keeps track of the total number of class credits you have used. If you are registered for 2 classes a week for the full 12-week session, you have a total of 24 classes to use. You may decide to take 4 classes one week and 0 classes the following week. You have through Sunday, Mar. 28 to use your Winter Session class credits. Classes from the Winter Session may not be transferred to future sessions.

Shared access for family members
Family members living in the same household may share class registrations or passes. (Family members living in separate households are not permitted to share registrations or passes.) Here are some tips to help you get set up with a shared registration:

  • To add family members to your account, first log in, then navigate to Manage Account and look for the Family tab. Add household family members, including children under 18 and/or adult family members who may share your registration. Be sure to click "Allow charging."
  • Any adult family member who shares your registration needs to create a separate CowTinker account using the email address you listed for that family member. That family member also needs to sign up for any classes they take using their own account.
  • If Adult Family Member #1 has purchased a registration, Adult Family Member #2 will not see purchases on their account. However, under "My Access," if you are connected, Family Member #2 will see a message that says, "Hooray! You have a shared pass with [your family member's name]."
  • Once linked, Adult Family Member #2 can log into the schedule page and click the RESERVE button to sign up for a class in advance or the green camera icon to join a class that is starting shortly.
  • If you don't seem to be linked to your family member, please contact us.

If you take a class with a partner on one device
For household family members who share one device to take a class together, each participant needs to sign up for class using their individual CowTinker account. When it's time for class to start, you can still join using one device logged into one family member's account. As long as other family members have signed up separately, your names will appear on the class roster and your teacher will be credited for your participation.

How to cancel your reservation for a class
When you see the CANCEL button (see arrow #2 on the image above), it means that you have successfully signed up for class. If you need to cancel your class registration, simply click the CANCEL button anytime before class begins. If you do not cancel your reservation before class begins, your attendance will be counted for this class.

Video library
All students who are registered for the Winter Session have unlimited access to an on-demand library of recorded classes through March 28. (Drop-ins and students with a 3 for $33 or 4 Class Pass do not have access to the video library.) Go to video library.

Need help?
Please use our contact form. This will ensure that you receive a response as quickly as possible.

See you in the Zoom room!
See you in the Zoom room!